Ordering your domain names could not be simpler. We're fast, we're dedicated and you'll receive a fantastic level of personal customer service thrown in for free!

Below are some frequently asked questions regarding the registration of domain names. If you have any questions which are not detailed below, please visit our contact page.

Q. How much does it cost?

A. Our prices start from just £10.00 - please see the table below for comprehensive pricing details. There are absolutely no hidden fees - the prices you see on the table below are the prices you pay!

For .uk domain names, please ensure that you have read Nominet UK's Terms and Conditions.

* .ltd.uk and .plc.uk - conditions apply, please click here for details.

Q. What else do I get with my domain name?

A. All domain names come complete with free email forwarding, free web forwarding - so if you're not yet ready to have a website, then why not use your domain name purely for email in the meantime - it's completely free!

You also get a free holding page as well, so if somebody types your new domain name into a web browser, they will be presented with a neat information page stating that the domain name has been registered, as opposed to the usual 'page cannot be found' document.

Q. What if I want to have a website?

A. If you want to have a website associated with your domain name, then you can choose one of our fabulous Windows 2003 web hosting packages. Fully-featured, and ready to go, we'll provide you with a full instruction guide to help get you started. For more details, please visit our Web Hosting section.

Please note that the hosting package prices shown in our 'Web Hosting' section include for one domain name by default. If you would like to have more than one domain name associated with your hosting package, please see our Optional Extras page.

Q. Sounds great - what do I do next?

A. There are four easy steps to ordering your domain names:-

STEP 1 - Check Availability

Before placing your order, please use our search facility to ensure that your desired names are currently available.

STEP 2 - Place Your Order

We accept all major credit/debit cards and you can order your domain names quickly and safely in our secure Order Now section.

Alternatively, you may wish to post a cheque or postal order - instructions on how to do this are detailed here.

STEP 3 - You Receive Confirmation

The moment we have your domain names secured, we'll send you confirmation via email. This usually happens within an hour or so of placing your order, but during busy periods it may take up to three working hours. Your confirmation email will provide details of where you'll be able to view your registration details within 24-48 hours.

STEP 4 - Set Up Your Email

In your confirmation email we'll send you details of how to set up your free email forwarding or free POP accounts, which is a very simple process. Your email settings will become active within 24-72 hours of registering your domain name, as will your free holding page.

Q. What about future renewals?

A. When your domain name is due for renewal, we'll contact you in plenty of time so that you can make arrangements for payment. We won't let your domain name slip out of your hands unless you're absolutely sure you don't want it any more!

Q. Can I use my ISP's free web space?

A. We don't provide web forwarding, as we don't believe this is an entirely professional solution to hosting your domain name. We can, however, usually arrange to point your new domain name to the servers of another hosting company, but you should check first that they are in agreement. If they are, then please let us know the following information from them and we'll arrange to point your domain name within 6 working hours:-

Primary DNS server name
Secondary DNS server name

Q. Can I transfer my domain name away completely?

A. Yes. We'd be sorry to see you go, but make no charge for releasing your domain name to another hosting company, if you so wish. You should be aware that the new hosting company will be responsible for renewing your domain name in the future, so you should check very carefully what their domain registration costs and procedures are, and whether there are any hidden clauses involved.